In a move that’s likely to affect many homeowners, Google has announced that it will stop supporting its early-generation Nest thermostats on October 25, 2025. If you’re one of the many customers who still have an older Nest model, you’ll want to understand what this change means for your device and how to prepare for it.
What’s Happening?
Google’s Nest Thermostats have been popular for many years, offering smart home integration, energy-saving features, and remote control via mobile apps. However, Google has decided to discontinue software updates and support for first-generation and second-generation Nest Thermostats.
This means that starting on October 25, 2025, users of these older devices will no longer receive important software updates or access to Google’s customer support for troubleshooting. Although the thermostats will continue to function, you’ll miss out on key features that come with newer software versions.
Which Nest Thermostats Are Affected?
The following models will be impacted by the discontinuation of support:
- Nest Learning Thermostat (1st and 2nd Gen)
- Nest Thermostat E (1st Gen)
These devices were first released several years ago, and while they still work for many users, they no longer receive regular updates or improvements.
If you’re unsure which version of the Nest Thermostat you have, check the model number located on the back of the device or in the settings of your Nest app.
What Does This Mean for Current Users?
For current users of the affected devices, here’s what you can expect:
- No More Software Updates: After October 25, these devices will not receive software patches, bug fixes, or new features. This could impact on the device’s compatibility with new smart home devices or features down the road.
- No More Customer Support: Google will also stop providing customer support for issues related to these older models, meaning you won’t be able to get help from the company if something goes wrong.
- Functionality Will Not Stop: Your Nest thermostat will continue to work as usual, but without software updates, you may miss out on new integrations or bug fixes.
What Are Your Options?
If you have one of the affected models and want to continue benefiting from full support, here are your options:
- Upgrade to a Newer Model
Google offers newer Nest Learning Thermostats and Nest Thermostat (2020 model) that continue to receive software updates and customer support. Upgrading may be a good idea if you want to ensure that your smart thermostat stays current with the latest features and integrations. - Continue Using Your Device
If your device still works fine and you’re not concerned about the lack of updates, you can continue using it. Just keep in mind that it may not be compatible with new smart home devices or features in the future. - Consider Alternatives
If you’re unhappy with Google’s decision to stop support, there are other smart thermostat options available from brands like Ecobee, Honeywell, and others. These alternatives may offer similar features and, in some cases, better support.
How to Prepare
To prepare for the change, here’s what you can do:
- Check for Software Updates: Make sure your thermostat is up to date with the latest available software updates before the cutoff date.
- Consider Upgrading: If you’ve been thinking about upgrading to a newer Nest model or a different brand, now might be the right time.
- Monitor Performance: Pay attention to any glitches or slowdowns in your thermostat’s performance leading up to the cutoff date, as they may be harder to resolve once support is discontinued.
Conclusion
While your early Nest thermostat will continue to work after October 25, it will no longer receive important updates or support from Google. If you’re still using one of the affected models, now is the time to decide whether to continue using it or consider an upgrade to a newer model for ongoing support and features.
Make sure you’re prepared for the upcoming change, and if you decide it’s time for an upgrade, there are plenty of new, feature-packed smart thermostats to choose from.